Website information
Privacy Policy
Information you provide
When you send Nevel an enquiry or request updates, we collect the details you submit, such as your name, email address, organisation, service interest, and message. Account sign-in is handled by Nevel’s Frappe system, which uses a session cookie to keep you signed in.
How we use it
We use these details to record and respond to enquiries, review requests for updates, and provide account services. Website enquiries are recorded in Frappe and forwarded to Nevel’s configured contact inbox. Operational records may be used to maintain and protect the website.
Keeping information
Nevel keeps enquiry and account records for as long as needed for the purpose for which they were collected and any applicable legal or operational requirements. You can ask about information held about you using the contact details below.
Your choices and rights
Under Kenyan data protection law, you may ask to access or correct personal information, object to its use, or request deletion where applicable. To make a request, email info@nevel.co.ke or contact Nevel.